Order and Delivery FAQS

Thanksgiving deliveries are available straight to your front porch or office on Friday 11/18, Monday 11/21, Tuesday 11/22 and Wednesday 11/23. This year we are also offering pickup at our kitchen in Irondale between 9am-noon on Wednesday 11/23

Our delivery route is grouped by location and arrival times are based on your area of town. Orders are expected to arrive between 9-3. We'll send you a reminder the day before your order arrives.Due to high volume we cannot guarantee an early delivery times, so please order for the day before if you need to be assured early or morning delivery, or schedule pick-up on Wednesday from 9am-noon

Thanksgiving Order cut off times:

• Friday 11/18 orders close on Wednesday at noon
• All Monday 11/21-Wednesday 11/23 orders close on Friday 11/18
• Based on demand, we may sell out early and close orders before normal cut off times. We ask that you place your order early for guaranteed delivery

Delivery Areas:

Delivery is free to the following!

Irondale, Birmingham, Mountain Brook, Roebuck, Homewood (east of -65)

We request a minimum order of $30 pre-tax for delivery to additional areas including:

Hoover (east/ north of Galleria Boulevard), Vestavia, West Homewood, Liberty Park and Leeds

$40 pretax minimum please:

Indian Springs, Trussville and Hoover (West and South of Galleria Blvd)

We apologize for the inconvenience, but no deliveries are currently available past Hwy 119 on 280, past Ross Bridge in Hoover, or North of Birmingham at this time.

Other Things To Note:

Delivery instructions:

During checkout, please leave special delivery instructions in the order notes section if needed such as: gate codes, leave in a cooler, side porch, text on arrival etc. You can also email us at beehivebake@gmail.com with any instructions or questions.

Delivery Confirmation:

You'll receive an automatic confirmation email after placing your order. At the bottom of it you can find your selected delivery day and delivery address. Purchases made with expedited apps like Shopify Pay, Apple Pay, or Google Pay will automatically select the next available day unless you change it during checkout.

Please note:

Please make sure to verify your delivery address and date on the confirmation email and let us know as soon as possible if we need to make any changes.

We cannot offer refunds or credits for misdeliveries to incorrectly provided addresses.

We will do our best to make sure your order is left in a safe place on your porch, but we highly recommend leaving a cooler or box for us to put your order in if there is no where outside your home that is protected from pests or exposure to bad weather or direct sun. 

 

Order Changes and Cancellations:

Unfortunately, we cannot offer refunds, order changes or delivery date adjustments less than 48 hours before your scheduled date. 

Refunds are not available for orders that have been delivered or goods received. If you do have a concern or question about your order, please reach out and we will do our best to make it right!